Background
Northwest
Airlines, the world’s fourth-largest airline
and the nation’s leading trans-Pacific carrier,
prides itself with being on the cutting-edge of
airline technology. As part of its dedication to
innovation, Northwest Airlines committed to simplifying
a complex task—publishing and distributing
flight operations manuals used by up to 6,000 pilots
and 100 instructor pilots and at 200-300 ground-based
access points.
Challenge
With
each manual containing between 800 and 1300 pages—including
large, complex graphics illustrating aircraft systems
and controls—Northwest needed an efficient
way to electronically distribute flight manuals
to pilots and other users. Reliability and speed
were crucial. In addition to fast access, pilots,
of course, depended on highly accurate data. Graphics
needed to download with critical details intact.
Equally important, file sizes needed to be small
enough to ensure fast downloads, over any kind of
network in any location. And once files were opened,
pilots and instructors needed an efficient way to
zoom to the precise information needed, without
wasting time scrolling through hundreds of pages.
Only
one software solution offered the speed and flexibility
to meet all of these challenges— Document
Express with DjVu. Document Express makes all types
of content network-ready, for easy distribution
and access.
Northwest Airlines selected Document Express to
accelerate the entire cycle of creating, transmitting,
downloading, and accessing mission-critical information.
Results
Northwest Airlines is highly satisfied with Document
Express and the role DjVu is playing in streamlining
the entire publication process, while vastly improving
airline pilots’ abilities to access information.